Why Impact Beats Activity Every Time

Dr. Nika White • January 15, 2018

It’s an awful feeling to look back on the body of your diversity and inclusion work only to discover that your efforts are not producing positive results. It may seem like you’ve done all the right things as an organization, but they’re not adding up to a level that makes a meaningful difference. Many people have this reaction when they focus on short-term activity goals rather than long-term, ongoing impact. The reality is that D&I work never ends.

What’s Wrong with Activity?

One common tendency of people who are so eager to become champions of diversity and inclusion is that they often end up creating a laundry list of activities to undertake. Don’t get me wrong, activity is good! It’s a signal to stakeholders that you are serious about diversity and inclusion, and it gives people opportunities to engage and learn. However, the danger in activity is that in the moment, it feels so right. The natural inclination is to check the box and move on.

Celebrating cultural events like Cinco de Mayo or Black History Month in the workplace is one common pitfall. These types of activities come with an end date. Yet, D&I work has to be treated as a continuous, sustainable initiative, not just a one-and-done event. The solution is not to discontinue these events, but rather to look at them as more of an entry point than an end goal. To move initiatives from “activity” into the realm of “impact,” you need to ask questions like:

  • What are some plausible next steps leading from the groundwork laid by this event?
  • What are the takeaways from this event that we can act on to ensure a lasting impact?

Another pitfall I’ve observed is the lack of a succession plan for diversity and inclusion program leaders. An organization might create such a position and engage an enthusiastic employee, but then the role disappears once that person moves on – and their ideas go with them. If there is a replacement, they often have to rebuild from the ground up. In such cases, creating the position was just an activity, one with very limited impact. The solution is to build in a succession plan at the same time the position is created. Ask questions such as:

  • How are we creating a sustainable structure so that if the person in this role walks out the door, diversity and inclusion don’t walk out with them?
  • What kinds of resources are being dedicated to engaging more than one champion in these efforts?

CVS Health has worked to guarantee impact by creating an entire team of colleagues dedicated to ensuring that youth, veterans, individuals with disabilities, and mature workers have a place within the company. As a result of those sustained and dedicated resources, the company has nearly 20 percent more women in senior leadership and 32 percent more blacks, Latinos, and Asians among people promoted into management than other companies on DiversityInc.’s Top 50 list.

What Exactly Is Impact?

Impact is quantifiable or potential change. The Institute for Diversity Certification , where I studied to become a certified diversity executive, stresses that impact happens in the economic, environmental or cultural, personnel and legal arenas. Measuring impact means figuring out what knowledge an activity introduces and how that knowledge is applied. Impact manifests as attitude and behavioral changes that make for a more inclusive environment.

Impact does not replace activity; it just ensures that activities ultimately pay off.

How Do You Bridge the Gap?

In the best-case scenario, you start off an activity with an eye toward impact. Part of its planning includes ways to assess attitudes or behaviors before and after the event during which knowledge is introduced. It is made clear to participants how the activity fits into a larger, long-term effort, and they understand their part in the equation.

If you’ve already undertaken a lot of activities, it’s not too late to reap the benefits. You can still do your best to understand how the experience categorically affected participants or subsets of your organization. You can marshal those who were most responsive to brainstorm a concerted follow-up effort, defining the end goals and determining how success will be measured to refine future initiatives.

Layering on an extra level of work can be a challenging way to approach diversity and inclusion, especially if you’ve already invested a lot of time and effort on that laundry list of activities. But approaching the work with an eye toward tangible, positive impact creates a level of accountability that does pay off – and will continue to pay off on the next watch. As good as activity feels today, it can’t compare to the deep satisfaction that comes with knowing that impact has made lasting change in individual people’s lives and in the organization at large.

By Nika White January 6, 2026
Introductory Issue: A New Chapter (Formerly Inclusion Insider) For several years, Inclusion Insider held space for conversations that needed to happen—about equity, access, belonging, and accountability at work. That work mattered.
 And the world kept moving. What I’ve observed—across boardrooms, leadership teams, workplaces, and communities—is that the challenges leaders are facing now require more than language, policies, or frameworks alone. They require presence. Regulation. Discernment. A deeper understanding of what it means to remain human amidst accelerating change and frequent disruption. The Human Shift reflects the work I’m committed to now. This is not a departure from inclusion.
It is an evolution of it. What This Shift Is About We are living through an era of relentless technological acceleration, heightened expectations, increased pace, and mounting pressure. Strategy is abundant. Information is endless. What’s often missing is the capacity to move through change without bracing, numbing, or losing ourselves. The Human Shift exists to slow the moment just enough to ask better questions. Here, we explore: Leadership through the nervous system Culture through lived experience, not slogans Storytelling as a force for meaning, trust, and change The future of work through a human—not extractive—lens This is a space for sense-making, not soundbites.
 For integration, not urgency.
 For intentional shifts that actually endure. The Human Shift: A Manifesto We are not short on ambition.
 We are short on regulation. We are not lacking tools.
 We are lacking the capacity to use them wisely under pressure. The Human Shift is for leaders who understand that performance without presence is unsustainable. That culture without connection is brittle. That progress without humanity costs more than it gives. Here, emotional regulation is treated as leadership capacity.
Storytelling is treated as infrastructure.
Humanity is treated as a strategic advantage—not a soft add-on. This work honors the truth that the future will not be shaped by those who move the fastest. It will be shaped by those who can remain human while everything moves. That is the shift. What to Expect Here Each issue will offer: A grounded reflection on leadership, culture, or change Insight rooted in lived experience, not performance Language for what many feel but haven’t named Space to reflect—without pressure to “fix” or optimize Some weeks will feel reflective. Others will feel challenging. All are intended to support intentional movement rather than reactive motion. A Closing Reflection If you’ve felt the tension between who you’re expected to be and who you actually are at work…
If you’ve sensed that the next level of leadership requires less force and more presence…
If you’re curious about what becomes possible when we stop bracing and start grounding— You’re in the right place. This shift doesn’t happen all at once.
It happens one intentional shift at a time. In the shift,
 Dr. Nika White
By Nika White December 29, 2025
The holidays are often marketed as a time of joy, connection, and celebration. But for many women—especially Black women—this season can feel emotionally demanding, overstimulating, and quietly exhausting. Between workplace pressure, family expectations, financial stress, and the unspoken responsibility to “hold it all together,” the nervous system rarely gets a moment to rest. What we often call holiday stress is actually something deeper: emotional fatigue, chronic activation, and burnout layered on top of an already full year. At Nika White + Company, we believe the holidays don’t have to drain you. They can become a season of intentional softness, regulation, and repair. Why Holiday Stress Hits the Nervous System So Hard Burnout doesn’t start in December, but it often shows up more loudly then. As explored in our Boundless™ Holiday Nervous System Glow-Up guide , the end of the year intensifies triggers already present throughout the year: over-giving, people-pleasing, emotional labor, and survival-mode leadership . When the nervous system stays activated for too long, the body and mind respond with irritability, exhaustion, brain fog, and emotional shutdown. This isn’t weakness. It’s biology. The nervous system is designed to protect us, but it also needs signals of safety, rest, and regulation to function well. Burnout Is Not a Personal Failure—It’s a Signal One of the most harmful myths about burnout is that it’s an individual problem. In reality, burnout is often a response to prolonged pressure without adequate support, boundaries, or recovery. During the holidays, this can show up as: Feeling resentful while still saying “yes” Guilt around resting or spending less Emotional overload in family spaces The pressure to be the “strong one” at work and at home Our work reminds women that strength does not require self-abandonment. Regulation is not indulgent—it’s essential. Micro-Practices That Create Real Relief Sustainable healing doesn’t require a retreat or a complete lifestyle overhaul. Often, it starts with small, intentional nervous system practices that signal safety and choice. From the Boundless™ Holiday Nervous System Glow-Up Guide , a few foundational practices include: Boundary scripts that protect your energy without explanation Leaving early as an act of emotional self-respect Joy-first mornings, even if they last only seven minutes Embodied “no” check-ins, trusting the body’s cues before the mind overexplains Return-to-self breathing, grounding the body when overwhelm rises These practices aren’t about perfection. They’re about permission—permission to choose yourself without apology. This Is What a “Soft Season” Really Means Softness is often misunderstood as weakness. In reality, softness is a regulated nervous system, clear boundaries, and leadership that doesn’t cost you your health. A soft season means: Releasing the need to perform wellness Letting rest be restorative, not earned Choosing aligned generosity instead of guilt-driven overgiving Allowing joy without shrinking yourself to make others comfortable As our guide affirms: Softness is power. Regulation is liberation. How Nika White + Company Supports Healing Beyond the Holidays At NWC, we don’t just talk about burnout; we help individuals, leaders, and organizations address it at the nervous-system level. Through keynote experiences, coaching, and the Boundless™ ecosystem, we support: Burnout recovery and emotional regulation Sustainable leadership and workplace well-being Identity-safe spaces for Black women to rest, heal, and lead differently Long-term nervous system resilience, not just seasonal coping The holidays are often the moment people realize something needs to change. We help ensure that change lasts well into the new year. If this season has left you tired instead of fulfilled, overwhelmed instead of grounded, consider this your invitation to do things differently. This can be your soft season. And you don’t have to navigate it alone.
By Nika White December 29, 2025
High-stress seasons are inevitable. End-of-year deadlines, staffing shortages, organizational change, economic pressure — at some point, every team enters a “crunch time.” What separates great leaders from overwhelmed ones isn’t the absence of stress, but how they respond to it. In moments of pressure, teams don’t just look to leaders for direction — they look to them for regulation. Your nervous system becomes the reference point for everyone else. Stress Is Contagious — So Is Calm When stress is high, emotional states spread quickly. A reactive email, a tense meeting, or a visibly overwhelmed leader can ripple through an entire organization. On the flip side, a grounded, regulated leader can stabilize a team even when circumstances are challenging. Great leaders understand this: How they show up emotionally matters just as much as what they say or do. Emotional regulation isn’t about suppressing feelings or pretending everything is fine. It’s about recognizing internal stress responses and choosing intentional, values-aligned behaviors — especially when pressure is high. What Emotionally Regulated Leadership Looks Like During Crunch Time During high-demand periods, strong leaders consistently demonstrate a few key behaviors: They pause before reacting Instead of responding impulsively, regulated leaders take a breath, assess the situation, and respond thoughtfully. This creates psychological safety and prevents unnecessary escalation. They communicate with clarity and calm Stress often leads to rushed, unclear, or emotionally charged communication. Great leaders slow down, set clear expectations, and speak in ways that reduce confusion rather than amplify it. They normalize stress without normalizing burnout Acknowledging that things are hard builds trust — but regulated leaders also model boundaries, encourage rest, and avoid glorifying exhaustion as a measure of commitment. They stay connected to their values Pressure can pull leaders into fear-based decision-making. Emotionally regulated leaders stay anchored in their values, even when outcomes feel uncertain. They support the nervous systems of their teams This might look like flexibility, realistic timelines, space for check-ins, or simply consistent leadership presence. These small actions signal safety and stability. Why Emotional Regulation Is a Leadership Skill — Not a Personality Trait Many leaders believe emotional regulation is something you either have or you don’t. In reality, it’s a skill that can be learned, strengthened, and practiced. When leaders develop emotional regulation: Decision-making improves Conflict decreases Trust increases Burnout risk lowers Teams feel safer, more engaged, and more resilient Especially during high-stress seasons, this skill becomes essential — not optional. How Nika White + Company Supports Leaders During High-Stress Seasons At Nika White + Company, we help leaders and organizations move beyond survival mode. Our work focuses on building emotional intelligence, nervous system awareness, and sustainable leadership practices that support both performance and well-being. Through workshops, coaching, and strategic consulting, we help leaders: Recognize stress patterns before they escalate Build emotional regulation skills that last beyond “crunch time” Lead with clarity, compassion, and confidence — even under pressure Create healthier, more resilient team cultures High-stress seasons don’t have to result in burnout, disengagement, or breakdowns. With the right support, they can become moments of growth, trust-building, and stronger leadership. Because how you lead during the hardest moments is what your team will remember most.
By Nika White November 6, 2025
We live in a world that celebrates intelligence, speed, and efficiency. We build faster networks, smarter systems, and automated decisions. But in our obsession with external technology, we’ve overlooked the most powerful internal one—emotional regulation. The Moment the Room Lost Its Pulse A few years ago, I was facilitating a meeting with a leadership team in crisis. Tension was thick enough to cut. Voices sharpened, postures stiffened, and eyes darted around like searchlights. As I stood there, I could feel my own nervous system starting to match the room’s anxiety. My pulse quickened. My mind began preparing counterarguments and fixes. The energy was contagious. But then, instinctively, I did something different. I paused. I took a slow, grounded breath. I steadied my tone. I didn’t try to control the room—I regulated myself. Within moments, something shifted. The energy began to soften. The volume dropped. People started breathing again. That day, I realized something profound: The most powerful person in the room isn’t the one who speaks the loudest—it’s the one whose nervous system is the most steady. We’ve Been Measuring the Wrong Technology We tend to think of leadership as a cognitive exercise—a matter of decisions, strategy, and intellect. But if you strip away the titles and spreadsheets, leadership is fundamentally emotional. It’s a continuous exchange of energy between people. Every organization runs on an invisible emotional code. Leaders write this code daily—through their tone, their presence, and their ability to remain calm under pressure. When that code is corrupted by reactivity, fear, or ego, systems break down. When it’s stable, clear, and compassionate, systems thrive. So let’s call it what it is: Emotional regulation isn’t self-help. It’s system design. The Science of Stability Neuroscience tells us that when we regulate our emotions, the prefrontal cortex—the part of the brain responsible for empathy, creativity, and decision-making—stays active. When we don’t, the amygdala hijacks us, sending us into fight, flight, or freeze. Organizational psychology backs this up. Studies from Harvard and MIT indicate that emotionally stable leadership is associated with up to 40% higher team resilience and performance. And emotional contagion theory explains why: emotions spread faster than information. A dysregulated leader transmits anxiety. A regulated leader transmits calm. This is why I developed The Emotional Power Trifecta™: Regulation → Resilience → Authority. Regulation is your ability to stabilize your emotional state in real time. Resilience is how quickly you recover from disruption. Authority is the grounded confidence that follows—leadership that commands respect without demanding control. When practiced intentionally, this trifecta becomes a leadership technology that can be taught, measured, and scaled. The Ripple Effect of Regulation At one of my client organizations—a large manufacturing company—a senior leader was navigating a period of restructuring and layoffs. Morale was low. Fear was high. Instead of reacting from that fear, she began each meeting with a minute of silence. No slides. No pep talks. Just a pause to breathe. That single act of co-regulation changed everything. Her team reported feeling calmer. Turnover dropped. When asked why they stayed, team members gave the same answer: “Because she made the uncertainty feel safe.” She didn’t fix the external conditions. She stabilized the emotional climate. That’s the kind of leadership our systems are starved for. Perspective Begins in the Body Perspective isn’t just a mental exercise—it’s a physiological one. Before we can understand another person’s experience, our nervous system has to feel safe enough to listen. When leaders are dysregulated—when they lead from reactivity, anger, or fear—they literally lose access to empathy. But when they’re grounded, they expand their field of perception. They can hold tension and difference without collapsing. This is the hidden dimension of emotional intelligence. It’s not just about thinking differently—it’s about feeling safely enough to think clearly. What if we stopped defining leadership by intellect and started defining it by nervous system capacity? Because every breakthrough in innovation, equity, and trust begins the same way—with a regulated body, ready to see the world from more than one perspective. The Emotional Epidemic Let’s be honest: we are living in an emotionally contagious era. Burnout is rampant. Division is rising. We scroll through fear and outrage and call it connection. Our collective dysregulation has become the background noise of modern life. If emotional chaos spreads faster than truth, then emotional regulation becomes an act of resistance—a radical form of leadership. Because regulation isn’t just personal—it’s contagious too. When one person steadies, others mirror that state. And slowly, systems heal from the inside out. Power, Rewired The future of leadership won’t be defined by who talks the most or works the hardest. It will be defined by who can stay calm enough to think clearly, listen deeply, and hold complexity without collapsing. When women lead with emotional authority, we don’t make power softer—we make it smarter. We make it safe. Because emotional regulation is not self-care—it’s system care. It’s the antidote to burnout, bias, and disconnection. It’s how we humanize power. So the question isn’t: Can we regulate? It’s: What becomes possible when we do? When we master our emotions, we don’t just change how we lead—we change what leadership feels like. The future belongs to the emotionally regulated. Closing Reflection In an age obsessed with artificial intelligence, perhaps the most transformative innovation will be authentic intelligence—our capacity to stay grounded, empathetic, and coherent in the midst of chaos. Because no algorithm can regulate emotion. Only a human being can do that. And when we learn how, we don’t just advance technology—we evolve it. Emotional regulation is the future of sustainable leadership—and it’s a future we can build together. If this message resonates with you, if you’re ready to lead from steadiness instead of stress, I invite you to connect with our Emotionally Regulated Leader Community of Practice (CoP) —a space for leaders, innovators, and changemakers who are redefining power through presence. Together, we’re not just talking about emotional intelligence. We’re practicing it—systemically, courageously, and in community.
By Nika White September 24, 2025
In a compelling Intentional Conversation Vodcast, Dr. Nika White and career success coach Jenn Tardy explored the emotional and professional hurdles people face in the workforce. The discussion, centered on the urgent need to humanize the workplace, offered profound insights on everything from personal stories to economic equity. The Power of Personal Stories and "Lived Experience Intelligence" Jenn Tardy, author of the new book The Equity Edge, champions a shift away from purely technical recruitment and retention practices. She and Dr. White argue for infusing personal narratives into how companies train recruiters and hiring managers. Tardy shared the deeply personal story of her father, who, despite his skills and decades of experience, was denied promotions because he lacked a college degree. She emphasized the emotional toll of such systemic barriers, explaining that her father's struggles fuelled her commitment to equity. This "lived experience intelligence"—the unique insights gained from navigating systemic challenges—was a central theme. Both speakers agreed that these personal stories are not just anecdotes; they are invaluable assets that foster innovation and understanding within an organization. Addressing Economic Disparities The conversation also tackled the stark economic realities faced by Black women, noting a worrying trend of job losses for this group while white men see gains. While Tardy suggested entrepreneurship as a potential path for those who are displaced, both women were quick to clarify that it's not a complete solution. They stressed that entrepreneurship cannot fully solve the problem without also dismantling the persistent systemic barriers that create the disparity in the first place. Dr. White provided a powerful personal example of how her family is proactively addressing this issue. She shared her practice of holding "family board meetings" to teach her children about wealth, investing, and entrepreneurship from a young age, thereby setting them up for financial success in a world where these opportunities are often denied to Black families. Nurturing the "Nurturers" in DEI Work Dr. White and Tardy also highlighted the critical, often invisible, work of "nurturers"—those who support and advocate for others, particularly in the DEI space. They discussed the significant emotional labor these individuals undertake and the importance of protecting their well-being. This segment served as a poignant reminder that those who champion equity also need care and support. Their conversation was a powerful call to action, encouraging everyone to continue their DEI efforts despite current societal pushback. By valuing human connection and recognizing the unique wisdom that comes from personal stories and lived experience, we can work towards a more empathetic and equitable future for all. Intentional Conversations is a weekly podcast by Nika White Consulting that intersects diversity, equity, and inclusion dialogue with leadership and business. Click here to register to attend the live sessions each Friday from 11 a.m. to 12 noon EST. You may also search archives to view replays of past episodes, or you can listen to the Intentional Conversations Podcast on your favorite platform.
By Nika White September 16, 2025
In a recent Intentional Conversations Vodcast, leadership expert Dr. Nika White and organizational effectiveness guru Shayla N. Atkins discussed what it truly means to be a modern leader. They explored the evolving landscape of work, the importance of genuine connection, and how we can all redefine success in a human-centered way. Beyond the Buzzwords: The Future of Leadership Is Human The conversation kicked off with the idea that the future of work isn't some distant concept—it's already here. With hybrid workplaces and AI becoming the norm, the skills we once called "soft" are now essential for effective leadership. Shayla referenced the World Economic Forum's report on future jobs, emphasizing that a human-centered approach prioritizes individual growth is no longer a luxury but a necessity. Drawing from her extensive experience, Shayla noted that authentic leadership isn't about conforming to a mold; it's about aligning with your core values. This alignment isn't just a feel-good concept—it directly impacts a team's effectiveness and an individual's well-being. Redefining Resilience: It's Not a Badge of Honor A powerful part of the conversation was the shift in perspective on resilience. Dr. White and Shayla challenged the common, and often toxic, idea that resilience is a prize for those who can endure the most stress or work the longest hours. Instead, they redefined it as a strategic, proactive practice. Shayla explained that true resilience involves strategic planning and proactive recovery measures. She suggested a simple but powerful tool: conducting a "stress inventory" to anticipate high-stress periods and prepare for them. She also advocated for things like rotating breaks and adjusting decision-making protocols to build a resilient workplace culture. Dr. White added to this by introducing the concept of "regenerative strength," which encourages leaders to recognize early signs of stress and prioritize rest before burnout sets in. The Power of Vulnerability and Support The conversation also delved into why leaders, especially women, are often reluctant to seek help. They pointed out that societal expectations often frame vulnerability as a weakness. Dr. White and Shayla argued for a fundamental shift in this mindset, stressing the importance of a culture that normalizes asking for help and fosters genuine connection among peers. Shayla also shared insights from her book, Black Women Lead with Spice , and her SPICE framework (Savvy, Performance, Image, Communication, and Exposure). This framework helps underrepresented women navigate their careers by emphasizing skills like communication and savvy, which are crucial for translating qualifications into leadership roles. The dialogue between Dr. White and Shayla served as a powerful reminder that modern leadership is not about managing metrics alone. It's about connecting with people, understanding their unique needs, and building a culture where authenticity and regenerative strength are valued over persistence and overwork. It’s a call to action for leaders to lead with their hearts as much as their minds. Intentional Conversations is a weekly podcast by Nika White Consulting that intersects diversity, equity, and inclusion dialogue with leadership and business. Click here to register to attend the live sessions each Friday from 11 a.m. to 12 noon EST. You may also search archives to view replays of past episodes, or you can listen to the Intentional Conversations Podcast on your favorite platform.
By Nika White September 16, 2025
In a recent Intentional Conversation vodcast, activist and author Lisa Hurley shared powerful insights from her new book, Space to Excel. Alongside host, Dr. Nika White, the conversation delved into the emotional complexities of publishing, the importance of authenticity, and a fresh perspective on activism. Hurley, a celebrated author known for her work on self-care for Black women, introduced her unique philosophy: "soft life activism." The Power of Gentle Activism Hurley's concept of "soft life activism" challenges the traditional view of activism as loud and bold. She explained that her motivation stems from the fatigue felt by Black women in the wake of the post-George Floyd movement and the constant stress of systemic racism and microaggressions. Her approach emphasizes personal well-being, community support, and rest rather than the more visible, often exhausting, forms of activism. This is a form of activism that aligns with her introverted nature, allowing her to contribute to the movement in a sustainable way. Her philosophy is deeply rooted in her Caribbean upbringing, where community and rest were central to life. She recalled a childhood where the entire island would observe a rest day on Saturdays—a practice that greatly influenced her belief in prioritizing life over work. Centering Joy and Self-Care Hurley and Dr. White explored the idea of centering joy and emotional regulation as essential components of life-work integration. They argued that for Black women, navigating the current socio-economic climate requires a shift from a rigid "work-life balance" to a more fluid life-work integration where personal needs take precedence. As Hurley puts it, a "soft, centered, serene life" is one where joy and community support are non-negotiable. Hurley also shared a personal experience from her publishing journey, where she was advised to cut meditations and affirmations from her manuscript. She firmly refused, believing these elements were crucial for readers who are stressed and overwhelmed. Dr. White supported her, highlighting the value of these practical tools for self-soothing. Embracing Authenticity and Imperfection The discussion concluded with a powerful message about embracing imperfection and valuing every moment. Hurley and Dr. White noted that a perceived "mastery" is often an illusion; true growth comes from continuous practice and accepting imperfections. Hurley shared how she prioritizes meaningful experiences over conventional professional obligations, such as her decision to promote her book in a way that feels authentic to her, rather than adhering to traditional book tour expectations. Hurley left attendees with a final thought: to reflect on their personal desires, prioritize self-care, and treat themselves with love and gentleness. The session served as a powerful reminder that authenticity and well-being are the cornerstones of a truly fulfilling life, both personally and professionally. Intentional Conversations is a weekly podcast by Nika White Consulting that intersects diversity, equity, and inclusion dialogue with leadership and business. Click here to register to attend the live sessions each Friday from 11 a.m. to 12 noon EST. You may also search archives to view replays of past episodes, or you can listen to the Intentional Conversations Podcast on your favorite platform.
By Nika White September 16, 2025
In a world filled with digital noise, how can leaders cut through the clutter and truly connect with their teams? The answer, as highlighted in a recent Intentional Conversations Vodcast between Dr. Nika White and Charlotte Otter , lies in the power of storytelling, vulnerability, and intentional action. The Art of Storytelling We often hear that storytelling is a powerful tool, but Dr. White and Charlotte Otter explained how it's more than just a technique—it's a way to foster empathy and bridge divides. Stories remind us of our shared humanity, helping leaders connect on a deeper level. This is particularly crucial in a digital world where authentic human connection can get lost. Otter, a former crime reporter and now a novelist and executive communications leader, knows the power of a good narrative firsthand. She emphasized that a leader's ability to share their personal journey—including the challenges and lessons learned—is a key component of building trust and inspiring change. The Importance of Vulnerability The idea of a perfect, stoic leader is an outdated stereotype. Dr. White and Otter both spoke passionately about how vulnerability is not a weakness but a cornerstone of effective leadership. Leaders who are willing to be open and authentic create a safe space for their teams to do the same. This doesn't mean airing all your personal issues, but rather showing your humanity and being real. Otter shared how her past as a crime reporter taught her about the importance of being open to feedback and embracing authenticity. This is true for all leaders, especially those from diverse backgrounds who can leverage their unique experiences to enhance their leadership effectiveness. Learning to Be a Better Leader So, how does a leader put these ideas into practice? Otter offered valuable insights through the concepts of single-loop and double-loop learning. Single-loop learning is when you simply fix a problem without looking at your own role in it. For example, if a project fails, a single-loop leader might blame a team member or a flawed process. Double-loop learning is more reflective. A double-loop leader would ask, "What did I do or not do that contributed to this outcome? How can I change my behavior to improve the process next time?" This type of reflective thinking is crucial for a culture of continuous improvement. According to Otter, this requires leaders to be intentional about their actions and align them with their core values. Communication and Authenticity A key takeaway from the discussion was the critical role of communication, particularly for middle managers. These individuals are often the vital link between senior leadership and employees, and they need to be empowered with strong communication skills to prevent breakdowns and enhance understanding. Otter also challenged the stereotype that leaders must be extroverted. She argued that effective communication is not about who speaks the loudest but who communicates with intention. An authentic, vulnerable leader—whether an introvert or an extrovert—can be incredibly effective by simply being genuine and open to feedback. In the end, it all comes back to integrity. Leaders must align their values with their actions. By telling their stories and embracing vulnerability, they can build trust, inspire their teams, and create a legacy of impactful leadership. Intentional Conversations is a weekly podcast by Nika White Consulting that intersects diversity, equity, and inclusion dialogue with leadership and business. Click here to register to attend the live sessions each Friday from 11 a.m. to 12 noon EST. You may also search archives to view replays of past episodes, or you can listen to the Intentional Conversations Podcast on your favorite platform.
By Nika White September 4, 2025
We often hear about growth in terms of metrics: market share, revenue, team size. And while these external indicators are certainly vital, I'm here to challenge a pervasive narrative within leadership – one that often overlooks the equally, if not more, critical dimension of internal, emotional growth. As leaders, how we grow is just as important as how fast we grow. In the fast-paced world of business, it's easy to get caught up in the relentless pursuit of "more." More clients, more projects, more profit. But what about more presence? More patience? More self-awareness? These are the hallmarks of emotionally regulated leadership, and they are, in my view, the bedrock of sustainable success. The Overlooked Foundation: Emotional Regulation Emotional regulation isn't about suppressing feelings; it's about understanding and managing them effectively. It's the ability to pause, reflect, and choose a thoughtful response rather than reacting impulsively. This might sound like a "soft skill," but its impact on a team and an organization is profoundly tangible. Consider the ripple effect of a leader who is genuinely emotionally regulated: Calmer Waters in a Storm: When challenges arise, an emotionally regulated leader doesn't panic. They provide a steady hand, inspiring confidence and clarity in their team. Stronger, More Resilient Teams: When leaders model emotional intelligence, they foster an environment where team members feel safe to express themselves, make mistakes, and learn. This builds trust and psychological safety, crucial for innovation and problem-solving. Improved Decision-Making: Emotions can cloud judgment. A regulated leader can step back from immediate feelings to assess situations objectively, leading to more strategic and effective decisions. Enhanced Relationships: Both internally with your team and externally with clients and partners, emotional regulation builds stronger, more authentic connections. People gravitate towards leaders who are consistent, empathetic, and composed. Sustainable Well-being: For the leader themselves, emotional regulation is a powerful tool against burnout. It allows for healthier processing of stress and setbacks, promoting long-term resilience and well-being. Join the Conversation: Emotionally Regulated Leader CoP Here in Greenville, South Carolina, and beyond, it's time we collectively elevate the conversation around what truly constitutes leadership growth. It's not just about the numbers; it's about the depth of our character, the strength of our emotional fortitude, and the positive impact we have on those around us. If you're a leader committed to this deeper, more holistic form of growth, I invite you to connect with our Emotionally Regulated Leader Community of Practice (CoP). This is a space where we share insights, challenges, and strategies for cultivating the internal strength that powers external success. Let's champion a new era of leadership where emotional intelligence is not just valued but actively cultivated and celebrated. Because true growth, the kind that lasts and truly transforms, is always, profoundly, emotional. Visit www.nikawhite.com to learn more about The Emotionally Regulated Leader CoP and how to join.
By Nika White August 29, 2025
In a recent episode of the Intentional Conversations Vodcast, Dr. Nika White sat down with LaShawn Davis , a culture strategist and founder of the HR Plug, for an unforgettable discussion about greatness, authenticity, and leadership. Davis, author of the book At the Pinnacle of Greatness, shared her insights into how to transform workplace practices and empower individuals to embrace their true selves. Here are some of the biggest takeaways from the conversation. Moving Beyond Hustle Culture Davis argues that we need to move past the traditional hustle culture that often equates a person's worth with their job title or success. Instead, she encourages people to recognize their inherent greatness, believing that our greatest challenges often point us toward our true calling. Dr. White agreed, noting that this mindset applies to both corporate professionals and entrepreneurs alike. The Eagle and the Crow Emotional resilience is key to success. Davis illustrated this point using the metaphor of an eagle and a crow. The crow, a persistent scavenger, often bothers the eagle, but the eagle simply soars higher until the crow can no longer follow. Davis said we should handle our naysayers the same way, focusing on our own success and not giving attention to those who try to bring us down. Dr. White shared this sentiment, emphasizing the need to control our reactions to external negativity. The Unplugged Experience Davis shared insights about the Unplugged experience, which started during the COVID-19 pandemic, to help HR professionals find support and community. The event encourages attendees to look beyond their professional roles and focus on personal growth. Dr. White highlighted the value of these spaces, especially during challenging times in the workplace, and how they provide a safe place for professionals to connect and grow. Redefining Professionalism The conversation also tackled the topic of redefining professionalism in the workplace. Davis advocates for focusing on an individual's abilities rather than appearance. She and Dr. White stressed the importance of authenticity and personal connections in professional settings, showing how being true to yourself can lead to better outcomes. Authentic Leadership and Self-Discovery To round out the discussion, the two leaders discussed the importance of self-discovery and its impact on leadership. Davis shared that understanding and articulating one's own identity is crucial for authentic leadership. She also identified three leadership styles—visionary, alignment, and execution—and encouraged people to find their dominant style to clarify their purpose. Dr. White reinforced that leadership isn’t just about a title; it's about the influence you have on others. Davis wrapped up the conversation with a powerful quote about self-acceptance, encouraging listeners to recognize their worth and not force themselves into unwelcoming situations. The conversation served as a powerful reminder to invest in yourself and be your most authentic self. Intentional Conversations is a weekly podcast by Nika White Consulting that intersects diversity, equity, and inclusion dialogue with leadership and business. Click here to register to attend the live sessions each Friday from 11 a.m. to 12 noon EST. You may also search archives to view replays of past episodes, or you can listen to the Intentional Conversations Podcast on your favorite platform.